Image result for tlc companies

TLC Companies, Chesterton, IN

Position: Customer Service Representative

The Customer Service Representative (CSR) is responsible for screening job applicants on behalf of our clients and communicating hiring decisions to our clients in a timely and professional manner. Normal operating hours for this position are Monday through Friday, 8:00 AM to 5:00 PM. We offer a business casual dress code, company paid holidays and vacation, health benefits, 401K and more.

 

Job Requirements:

  • Minimum of 1 year of customer service experience
  • Minimum of a high school diploma or equivalent
  • Basic computer skills required; working knowledge of email, internet usage and Microsoft Office products.
  • Excellent written and verbal communication skills
  • Experience in the Transportation Industry is a plus, but other customer service experience will be considered

 

Essential Skill Requirements

  • Ability to handle job stress and interact effectively with others
  • Ability to exercise patience
  • Excellent time management skills
  • Ability to use positive language
  • Ability and willingness to learn processes/procedures and to participate in ongoing educational activities
  • Ability to problem solve and resolve client questions/concerns in a timely and professional manner
  • Ability to maintain an attitude of confidentiality as it pertains to applicant screening information
  • Ability to follow and abide by DOT, HIPAA, and ADA guidelines and regulations

 

 

Please send us your resume and salary requirements  to Stacey Gibson at sgibson@tlccompanies.com